“this story is fake, customers can’t possibly be that stupid” buddy. Guy. Pal. Listen. I worked in 7-Eleven for five years. We had double doors situated in a way that meant whenever it got windy we had to lock one so it wouldn't rip people’s arms off, and this simple task of navigating past the locked door by reading the sign we'd taped to it saying “PLEASE USE OTHER DOOR” and opening the other door (which was LITERALLY RIGHT NEXT TO IT) was insurmountably difficult for so many people. One guy spent like two minutes yanking on the locked door before he figured he out, but then had the audacity to come inside and complain that we should put some kind of sign on the door to let people know it’s locked. I mentioned there already was and he replied he was a busy man who “didn’t have time to read signs”.
Another lady spent 10 minutes walking around the outside of our building and pounding on our fire exit because instead of trying to open the door right next to the one with the sign on it, she assumed “please use other door” must refer to a completely different entrance entirely.
At one point we couldn’t lock it because the lock broke so we stacked three huge bags of firewood in front of it and shoved a mini shelf against it on the inside. Three different people forced the freaking door open, dragging the firewood with it, and then squeezed inside between the shelf blocking the opening and the perfectly functional, unblocked door literally one inch away.
So yeah, a lot of customers really are that stupid.
